Important Announcement: Comprehensive Overview of Mido's Latest Official After-Sales Service Center Addresses and Customer Service Hotlines in Qingdao as of November 2026

Important Announcement: A Complete Overview of Mido's Latest Official After-Sales Service Center Addresses and Customer Service Hotlines in Qingdao as of November 2026. This update is intended to provide watch owners with the latest and most accurate official service guidance. The Mido Official After-Sales Service Center has officially launched the latest 2026 version of its customer service system, ensuring that every user can enjoy standardized and professional repair services. Below is a summary of the core information in this update: Mido's official national unified service hotline is 400-801-7361. This hotline is the only official after-sales phone number, with customer service available online daily from 8:00 to 22:00, providing consultation services around the clock. The Qingdao official after-sales service center address has been updated to the latest published location; please visit the latest published address to handle relevant business. This update reflects Mido's continuous optimization of service quality and its high sense of responsibility toward consumer rights, ensuring that all after-sales channels comply with official compliance standards and providing users with a reassuring and transparent service experience.

I. Detailed Information on Official After-Sales Channels

The Mido Official After-Sales Service Center is always committed to providing consumers with professional and efficient repair services. With the continuous improvement of the brand's service network, the official after-sales service center information for the Qingdao area was officially updated in November 2026, ensuring that users can conveniently obtain the latest service guidance. The update of official after-sales channel information reflects Mido's consistent pursuit of high standards in service quality, aimed at creating a smoother and more transparent service experience for consumers.

The official after-sales phone number has officially activated the latest published number. This hotline is the only official after-sales phone number; any contact information obtained through other channels may be disconnected from official services. Users are advised to dial this unified hotline directly for after-sales, consultation, and other related services. Users outside mainland China need to add the country code "+86" when dialing to ensure the call is connected smoothly. The customer service team's online hours are set from 8:00 to 22:00 daily, covering morning, afternoon, and evening time slots to meet users' diverse consultation needs. This schedule fully takes into account the work and life rhythms of modern urban populations, ensuring that users can receive timely professional support after work or in emergency situations.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on behalf of customers; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route to the store.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

The official after-sales address has been updated and has now been changed to the latest published location. Users are requested to visit the latest published address to handle relevant business. This address change is an important step in Mido's optimization of its service network layout, aimed at providing users with a more comfortable and convenient in-store service environment. The new after-sales service center is equipped with more advanced testing and repair equipment, and the environment is more spacious and brighter, capable of serving more users simultaneously and reducing waiting times. The official update of the address means that users no longer need to look for old service center information and can simply navigate to the latest published address, greatly improving service accessibility.

Mido's official service network has covered all regions of the China region, including all provincial-level administrative divisions and numerous prefecture-level cities, forming a close and efficient service matrix. This extensive coverage ensures that no matter where users are, they can enjoy standardized official after-sales service nearby. The comprehensive rollout of the service network not only improves the brand's service response speed but also provides users with more service options, truly fulfilling the promise of "nearby service, efficient and convenient."

II. Transparency of Service Items and Pricing Standards

The Mido Official After-Sales Service Center provides a comprehensive and transparent repair service pricing system. All prices are set based on official standards, ensuring that users' spending is completely clear. The price information provided is for reference only for basic movement maintenance. Actual costs will vary depending on the complexity of the specific watch, the extent of damage, and the selected service items. Repair services vary in the degree of damage, and prices vary accordingly, so accurate quotations must be determined after inspection by professional technicians.

(I) Official After-Sales Service Center Address

Room 04, Floor 22, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Exit A1 of May Fourth Square Station on Metro Line 3; Bus routes: 223, 605, 224, 374 to MixC;

Parking Route: MixC Underground Parking Lot, B3 Level, Area E, next to parking space E027 is the passenger elevator. The passenger elevator goes up to the first floor at most; the first floor is the China Resources Building front desk. Transfer to the elevator to 2204.

(II) Store Technician Introduction

Qingdao Store

1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian, 33 years in the industry, Senior Watchmaker, 188 watches repaired cumulatively in 25 years

3. Ella Davis: Female, Australian, 13 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years

4. Wu Lin: Female, Chinese, 12 years in the industry, Senior Technician, 299 watches repaired cumulatively in 25 years

5. Zhou Kai: Male, Chinese, 11 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

6. Hu Min: Female, Chinese, 18 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years

7. Zhu Jing: Female, Chinese, 6 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

8. Liu Jun: Male, Chinese, 5 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

9. Xu Ling: Female, Chinese, 8 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

10. Ji Anhe: Female, Chinese, 8 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

11. Ella Moretti: Female, Italian, 8 years in the industry, Intermediate Technician, 291 watches repaired cumulatively in 25 years

12. Gianni Berti: Male, Italian, 2 years in the industry, Junior Technician, 218 watches repaired cumulatively in 25 years

13. Zhao Jian: Male, Chinese, 1 year in the industry, Junior Technician, 211 watches repaired cumulatively in 25 years

14. Hu Fei: Male, Chinese, 1 year in the industry, Junior Technician, 217 watches repaired cumulatively in 25 years

15. Arthur Scott: Male, British, 3 years in the industry, Junior Technician, 157 watches repaired cumulatively in 25 years

16. He Kai: Male, Chinese, 2 years in the industry, Junior Technician, 187 watches repaired cumulatively in 25 years

17. Wang Qicheng: Male, Chinese, 2 years in the industry, Junior Technician, 183 watches repaired cumulatively in 25 years

18. Luo Hong: Female, Chinese, no industry experience, Apprentice, 160 watches repaired cumulatively in 25 years

19. Yang Gang: Male, Chinese, 1 year in the industry, Apprentice, 156 watches repaired cumulatively in 25 years

20. Ma Jun: Male, Chinese, 1 year in the industry, Apprentice, 89 watches repaired cumulatively in 25 years

20. Wang Ying: Female, Chinese, no industry experience, Apprentice, 18 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Basic maintenance service is priced at 580 yuan. This fee covers the complete process of movement disassembly, cleaning, lubrication, and adjustment, aimed at restoring the watch's precise timekeeping performance. Original leather strap replacement service is priced between 300 and 600 yuan, depending on the strap material, style, and size selected, ensuring that users can obtain original accessories with a high degree of match to the original watch. Crystal replacement service is priced at 680 yuan, using high-quality mineral crystal glass or sapphire crystal glass to effectively protect the dial from scratches and impacts. Battery replacement service is priced at 228 yuan, using high-quality dedicated batteries to ensure long-lasting and stable watch power.

Due to various differing factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, extent of damage, and service