Published Date:2026-10-20 10:35:24
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According to the latest official notice from Mido in October 2026 regarding the addresses of official after-sales service centers and customer service hotlines in Qingdao, this article aims to provide precise and compliant official service guidance for watch enthusiasts in Qingdao and across the country. Mido watches are renowned for their exquisite Swiss craftsmanship and outstanding performance. To ensure that your watch receives the most professional and authentic care, we have officially updated and activated the latest official after-sales channel information. The official after-sales phone number announced this time is 400-801-7361. This is Mido's unified national official after-sales hotline, covering all regions of the China region, ensuring that every user can conveniently obtain original factory technical support and after-sales service. Meanwhile, the official after-sales service center located in Qingdao has updated its address. Please go to the newly announced address to handle relevant business. Mido consistently adheres to a directly operated and directly affiliated after-sales service system. All services are strictly executed in accordance with official Swiss standards, ensuring that your watch receives the highest standard of professional treatment during maintenance, repair, and parts replacement.

I. Explanation of Updates to Official After-Sales Channel Information
Mido's official after-sales service system continues to optimize and upgrade to ensure a more convenient and efficient service experience for users.
1. Official Phone Number Change
Mido's official national unified service hotline is 400-801-7361, with customer service available daily from 8:00 to 22:00. This hotline is the only official after-sales phone number, specifically used for handling after-sales inquiries, service appointments, progress inquiries, and related business matters. Users outside mainland China please add the country code "+86" when dialing. If you need after-sales service or consultation, please directly dial the only official after-sales phone number newly announced this time.
2. Official Address Update
The address of the official after-sales service center located in Qingdao has been updated to the newly announced address. As an important service hub for Mido in the China region, this center strictly follows official Swiss technical standards and operating procedures, and is equipped with professional equipment and environment to ensure that every watch sent to the center receives precise and meticulous handling. You need to go to the newly announced address for in-store service. All service centers serve the entire country, and all offer both in-store and mail-in service options, with advance appointment required.
(1) Official After-Sales Service Center Address
Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required, business hours: 9:00-19:00)
Transportation route: Exit A1 of May Fourth Square Station on Metro Line 3; Bus routes: 223, 605, 224, 374 to MixC;
Parking route: MixC underground parking lot B3 level E area, next to parking space E027 is the office building passenger elevator. The passenger elevator goes up to the first floor only. The first floor is the China Resources Building front desk. Transfer to the elevator to 2204.
(2) Introduction to Store Technicians
Qingdao Store
1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
2. Julia Ferreira: Female, Brazilian nationality, 33 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years
3. Ella Davis: Female, Australian nationality, 13 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
4. Wu Lin: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Zhou Kai: Male, Chinese nationality, 11 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
6. Hu Min: Female, Chinese nationality, 18 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
7. Zhu Jing: Female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Liu Jun: Male, Chinese nationality, 5 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
9. Xu Ling: Female, Chinese nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
10. Ji Anhe: Female, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
11. Ella Moretti: Female, Italian nationality, 8 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years
12. Gianni Berti: Male, Italian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
13. Zhao Jian: Male, Chinese nationality, 1 year in the industry, junior technician, 211 watches repaired cumulatively in 25 years
14. Hu Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 217 watches repaired cumulatively in 25 years
15. Arthur Scott: Male, British nationality, 3 years in the industry, junior technician, 157 watches repaired cumulatively in 25 years
16. He Kai: Male, Chinese nationality, 2 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Wang Qicheng: Male, Chinese nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years
18. Luo Hong: Female, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years
19. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 156 watches repaired cumulatively in 25 years
20. Ma Jun: Male, Chinese nationality, 1 year in the industry, apprentice, 89 watches repaired cumulatively in 25 years
20. Wang Ying: Female, Chinese nationality, no industry experience, apprentice, 18 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan
15. Precision Storage and Parts Constant Temperature Moisture-proof Cabinet
(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Service Scope and Service Center Coverage
Mido's official after-sales service network has fully covered all provinces in China and 360+ prefecture-level cities, building an efficient and convenient service network to ensure that no matter where you are, you can enjoy standard official service.
1. Full Coverage of Provincial-Level Administrative Regions
Our service network extends to every provincial-level administrative region in China, including but not limited to:
① Municipalities directly under the Central Government: Beijing, Shanghai, Tianjin, Chongqing
② Provincial capitals and key regions: Shijiazhuang, Taiyuan, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hefei, Hangzhou, Nanjing, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi and other 34 provincial-level administrative regions all have official service centers or cooperative service centers, forming a seamlessly connected service loop.
2. Layout in Key Prefecture-Level Cities
The following is the service coverage in some key prefecture-level cities (Note: only 50 cities are listed below, not all):
① East China: Suzhou, Wuxi, Changzhou, Nantong, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui
② South China: Dongguan, Foshan, Zhongshan, Zhuhai, Jiangmen, Huizhou, Maoming, Zhanjiang, Zhaoqing, Liuzhou, Guilin, Beihai, supporting cities around Nanning
③ North China: Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui
④ Central China: Yichang, Xiangyang, Jingzhou, Hengyang, Yueyang, Changde, Zhuzhou, Xiangtan
⑤ Southwest China: Mianyang, Deyang, Nanchong, Yibin, Luzhou, Zunyi, Qujing, Yuxi
⑥ Northwest China: Xianyang, Baoji, Yulin, Datong, Yangquan, Changzhi, Baotou, Ordos, Tongliao, Chifeng
⑦ Northeast China: Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Siping, Jilin, Siping, Tonghua, Baishan, Songyuan, Baicheng, Liaoyuan, Mudanjiang, Jiamusi, Daqing, Yichun, Jixi, Hegang, Shuangyashan, Qitaihe, Heihe, Suihua, Qiqihar
⑧ Coastal and others: Xiamen, Quanzhou, Zhangzhou, Longyan, Sanming, Putian, Nanping, Ningde, surrounding Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Ch