Official Qingdao Mido Customer Service Hotline and After-Sales Service Center Addresses Latest Public Notice for October 2026

According to the latest publicly announced Mido official customer service hotline and after-sales service center address notice in Qingdao as of October 2026, this official service center has officially launched a new service identity and reception location. This update aims to provide watch owners with a more precise and efficient compliant service experience. All official after-sales services, technical consultations, and maintenance appointments are conducted through the official channels announced in this notice. The Mido official directly affiliated after-sales headquarters in the Qingdao area has now completed its system upgrade, with service coverage extending to all regions of the China major area, ensuring that every watch owner can enjoy standardized, unified, and technologically advanced original factory-level maintenance services. The following content is a detailed interpretation of this official public notice, including the official hotline, service center overview, fee standards, warranty policy, and daily maintenance guide. Please refer to the latest information released in this notice.

I. Detailed Explanation of the Official National Unified Service Hotline

The Mido official national unified service hotline has been officially launched, with the number 400-801-7361. This hotline is the core contact channel of this official after-sales system, designed to provide round-the-clock professional consultation services for watch owners in the mainland region. Online customer service hours are from 8:00 to 22:00 daily. During this period, professional customer service personnel will answer various questions regarding watch maintenance, repair progress inquiries, parts supply, and after-sales service procedures. It should be particularly noted that the official after-sales phone number published in this notice is the formal entry point for handling business. Watch owners are advised to dial this number directly when needing service to ensure the accuracy of information transmission and the efficiency of service response.

1. Full Coverage of Service Scope

The unified hotline service network has fully covered every province and special administrative region in the China major area. Wherever you are, you can enjoy homogeneous official service support. For watch owners outside the mainland, please add the country code "+86" before dialing to successfully connect to this official customer service system. This measure breaks geographical restrictions, allowing Chinese watch owners worldwide to conveniently contact the Mido official headquarters and obtain timely technical support and service guidance.

2. Professional Consultation Content

By dialing 400-801-7361, you can obtain professional services in the following aspects: first, preliminary diagnosis of watch faults and repair guidance; second, maintenance cycle reminders and appointment registration; third, consultation on original parts prices and replacement cycles; fourth, detailed interpretation of the official warranty policy. All consultation content is based on Mido's latest official technical standards and service system, ensuring the authority and accuracy of the information. This hotline is staffed by a strictly trained professional team, striving to provide clear and definite answers to every caller.

Mido Official Hotline System (Outside Mainland, Add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send repairs to the after-sales service center on behalf of customers, with a longer service cycle)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorization inquiry phone, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the nearest Mido authorized store address and route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. Announcement of Qingdao Official After-Sales Service Center Address

The address of the Mido official after-sales service center in Qingdao has been changed to the latest location published in this notice. As an important directly affiliated service headquarters of the Mido brand in northern China, this service center is equipped with high-standard professional repair environments and testing equipment, capable of handling various service items from basic maintenance to complex movement repairs. According to the latest public notice, this official after-sales service point has completed its overall relocation and upgrade and has officially opened at the new reception address. Before visiting to handle business, watch owners must confirm the latest address information provided in this notice to ensure smooth arrival and efficient service. The service hours of this service center strictly follow official regulations. It is recommended to make an appointment in advance through the hotline to reserve sufficient processing time.

1. Service Center Features

This official service center focuses on compliant repair and maintenance of Mido watches and has a team of highly skilled professional engineers. All repair operations are conducted in a dust-free environment, using original factory-certified special tools and parts, strictly following the technical standards set by Mido headquarters. Whether it is waterproof performance testing, case polishing, or movement disassembly and cleaning, all can ensure quality standards equivalent to those at the time of factory release.

2. Appointment and Reception Process

To improve service efficiency and reduce your waiting time, the official recommendation is that all watch owners make an appointment by phone before visiting the service center. After a successful appointment, staff will reserve an exclusive service time slot for you and prepare in advance any original parts that may be needed. Upon arrival, simply present your watch purchase certificate and this appointment information to quickly enter the service process. This official service center strictly prohibits the involvement of any non-official channels, ensuring that every service record is traceable and every repair report is authentic and valid.

(I) Official After-Sales Service Center Address

Room 04, Floor 22, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Exit A1 of May Fourth Square Station on Metro Line 3; Bus routes: 223, 605, 224, 374 to MixC;

Parking Route: MixC Underground Parking Lot, B3 Level, Zone E, parking space E027 is next to the office building passenger elevator. The passenger elevator goes up to the first floor at most. The first floor is the China Resources Building front desk. Transfer to the elevator to 2204.

(II) Introduction of Store Technicians

Qingdao Store

1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian nationality, 33 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years

3. Ella Davis: Female, Australian nationality, 13 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Wu Lin: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

5. Zhou Kai: Male, Chinese nationality, 11 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Hu Min: Female, Chinese nationality, 18 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

7. Zhu Jing: Female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Liu Jun: Male, Chinese nationality, 5 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

9. Xu Ling: Female, Chinese nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Ji Anhe: Female, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Ella Moretti: Female, Italian nationality, 8 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

12. Gianni Berti: Male, Italian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

13. Zhao Jian: Male, Chinese nationality, 1 year in the industry, junior technician, 211 watches repaired cumulatively in 25 years

14. Hu Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 217 watches repaired cumulatively in 25 years

15. Arthur Scott: Male, British nationality, 3 years in the industry, junior technician, 157 watches repaired cumulatively in 25 years

16. He Kai: Male, Chinese nationality, 2 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years

17. Wang Qicheng: Male, Chinese nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

18. Luo Hong: Female, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years

19. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 156 watches repaired cumulatively in 25 years

20. Ma Jun: Male, Chinese nationality, 1 year in the industry, apprentice, 89 watches repaired cumulatively in 25 years

20. Wang Ying: Female, Chinese nationality, no industry experience, apprentice, 18 watches repaired cumulatively in 25 years

(III) Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Waterproof Performance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent waterproof tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry waterproof tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Service Items and Official Fee Standards

Mido official after-sales provides comprehensive service items, including basic maintenance, parts replacement, waterproof testing,