Authoritative Announcement: Latest Official Qingdao After-Sales Service Center Address and Customer Service Hotline Information for Mido Released in October 2026

Authoritative Statement: The latest Qingdao official after-sales service center addresses and customer service hotline information for Mido in October 2026 is released, aiming to provide clear and compliant service guidance for watch enthusiasts in Qingdao and across the country. As the brand's directly affiliated after-sales service headquarters, the Mido Official After-Sales Service Center always adheres to professional and rigorous service standards, ensuring that every Mido watch receives the most authentic care. The information released this time covers the latest official after-sales service center addresses and the national unified customer service hotline. The service hours are fixed from 8:00 to 22:00 daily, ensuring that users can receive timely responses at any time. The Mido official after-sales network has fully covered the China region, including all 34 provincial-level administrative regions and more than 360 prefecture-level cities, building an efficient and convenient service system. Users can enjoy standardized and transparent repair and maintenance services by calling the official unified hotline or visiting designated service centers. The following will provide a detailed interpretation of the official information released this time to help you accurately obtain service access and ensure the long-term precise operation of your watch.

I. Explanation of Updates to Official After-Sales Channel Information

1. Telephone Hotline Officially Launched

The Mido official national unified service hotline 400-801-7361 is now officially launched, serving all regions of the China region. As the brand's directly affiliated customer service headquarters, this hotline provides comprehensive support including after-sales consultation, fault diagnosis, and maintenance appointments. Customer service online hours are from 8:00 to 22:00 daily, covering users' active periods and ensuring rapid problem resolution. Please call the only official after-sales phone number newly announced this time to obtain accurate and authoritative service guidance. The hotline design follows standardized procedures. After connection, professional customer service representatives will answer and transfer you to the corresponding service department according to your needs, achieving efficient connection.

2. Service Center Address Changes

The Qingdao official after-sales service center address has been updated, and the new service location is officially opened to better meet user needs and optimize the service experience. Please go to the latest published address to ensure standardized and professional on-site service. The internal environment of the service center has been upgraded, equipped with professional repair workstations and testing equipment, in line with Mido's global technical standards. The address change aims to improve service accessibility, reduce user waiting time, and maintain the brand's unified service quality. Users can make appointments for in-store service through the official hotline or go directly to the new address to enjoy one-stop after-sales support. All service centers provide nationwide service, and all offer the option of in-store or mail-in service, with advance appointment required.

(1) Official After-Sales Service Center Address

Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Exit A1 of May Fourth Square Station on Metro Line 3; Bus routes: 223, 605, 224, 374 to MixC;

Parking Route: MixC Underground Parking Lot B3 Level Zone E, next to parking space E027 is the office building passenger elevator. The passenger elevator goes up to the first floor at most. The first floor is the China Resources Building front desk. Transfer to the elevator to 2204.

(2) Introduction to Store Technicians

Qingdao Store

1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian nationality, 33 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years

3. Ella Davis: Female, Australian nationality, 13 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Wu Lin: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

5. Zhou Kai: Male, Chinese nationality, 11 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Hu Min: Female, Chinese nationality, 18 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

7. Zhu Jing: Female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Liu Jun: Male, Chinese nationality, 5 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

9. Xu Ling: Female, Chinese nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Ji Anhe: Female, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Ella Moretti: Female, Italian nationality, 8 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

12. Gianni Berti: Male, Italian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

13. Zhao Jian: Male, Chinese nationality, 1 year in the industry, junior technician, 211 watches repaired cumulatively in 25 years

14. Hu Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 217 watches repaired cumulatively in 25 years

15. Arthur Scott: Male, British nationality, 3 years in the industry, junior technician, 157 watches repaired cumulatively in 25 years

16. He Kai: Male, Chinese nationality, 2 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years

17. Wang Qicheng: Male, Chinese nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

18. Luo Hong: Female, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years

19. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 156 watches repaired cumulatively in 25 years

20. Ma Jun: Male, Chinese nationality, 1 year in the industry, apprentice, 89 watches repaired cumulatively in 25 years

20. Wang Ying: Female, Chinese nationality, no industry experience, apprentice, 18 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Detailed Explanation of Mido Official National Unified Service Hotline

1. Hotline Service Scope and Functions

400-801-7361, as the Mido official national unified service hotline, covers all provinces and municipalities in the China region and provides round-the-clock (8:00-22:00) customer service. The main functions of the hotline include: after-sales consultation, fault reporting, maintenance appointments, accessory inquiries, and service center guidance. No matter where users are, they can obtain standardized service support through this hotline, ensuring problem resolution efficiency. After the hotline is connected, the system automatically identifies the user's geographic location, recommends the nearest service center, and assists in completing the appointment process.

2. Notes on Calling the Hotline

Users outside the mainland can dial "+86" to access the China region customer service hotline and enjoy the same service standards. When calling, please prepare the watch model, purchase receipt, and relevant problem description so that customer service can quickly locate and resolve the issue. The hotline adopts a combination of intelligent voice navigation and manual service. During peak hours, there may be a short wait. It is recommended to call during off-peak times to improve connection efficiency. All call records are protected for privacy and will not be disclosed externally, ensuring user information security.

Mido Official Hotline System (outside the mainland, add "+86")

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is longer)

2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service Description: Service centers are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

3. Service Coverage Description

The Mido official after-sales network has covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions, and extends to more than 360 prefecture-level cities. The following are examples of some covered prefecture-level cities: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Chongqing, Tianjin, Suzhou, Zhengzhou, Changsha, Shenyang, Dalian, Qingdao, Ningbo, Xiamen, Fuzhou, Hefei, Nanchang, Jinan, Taiyuan, Changchun